Terms of Service

Terms governing your use of HRTMe

Last Updated: March 3, 2026

1. Acceptance of Terms

By downloading, installing, or using HRTMe ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

2. Description of Service

HRTMe is an HRT (Hormone Replacement Therapy) reminder and tracking application for iOS and watchOS. The App allows you to:

  • Set medication schedules and receive reminders
  • Track wellbeing (mood, energy, brain fog)
  • Log symptoms and bleed events
  • View insights about your medication adherence and wellbeing patterns
  • Export health reports
  • Back up your data to iCloud Drive

3. Medical Disclaimer

HRTMe is not a medical device and does not provide medical advice.

The App is a reminder and tracking tool only. It does not diagnose, treat, cure, or prevent any medical condition. You should:

  • Always consult a qualified healthcare provider for decisions about your HRT or any other medical treatment
  • Not rely on the App as a substitute for professional medical advice, diagnosis, or treatment
  • Not disregard or delay seeking medical advice because of information or reminders provided by the App
  • Understand that medication reminders are provided as a convenience and their accuracy is not guaranteed

The developer is not a healthcare provider and assumes no responsibility for medical decisions you make.

4. Subscription Terms

HRTMe offers three tiers of access:

4.1 Free Tier

The Free tier is available at no cost and includes core medication tracking functionality with a limit of one medication.

4.2 Essential Tier

The Essential tier is available as an auto-renewable subscription:

  • Monthly: GBP 4.99 per month
  • Annual: GBP 44.99 per year

Essential includes everything in Free plus wellbeing check-in, symptom tracking, period tracking, additional reminder options, medication activity log, insights, iCloud backup, and support for up to 3 medications.

4.3 Complete Tier

The Complete tier is available as an auto-renewable subscription:

  • Monthly: GBP 8.99 per month
  • Annual: GBP 79.99 per year

Complete includes everything in Essential plus advanced insights, GP report generation, history export, priority support, and support for up to 12 medications.

4.4 Auto-Renewable Subscription Disclosures

The following disclosures are required by Apple for apps with auto-renewable subscriptions:

  • Payment will be charged to your Apple ID account at confirmation of purchase.
  • Subscription automatically renews unless it is cancelled at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours prior to the end of the current period.
  • You can manage and cancel your subscriptions by going to your Apple ID account settings after purchase.

Subscription prices are set by the developer and processed by Apple. The developer does not have access to your payment information. All billing inquiries should be directed to Apple Support.

4.5 Price Changes

Subscription prices may change from time to time. If the price of a subscription increases, Apple will notify you and require your consent before renewing at the new price, in accordance with App Store policies.

5. Free Trial

HRTMe offers a 7-day free trial of the Complete tier.

  • The free trial provides full access to all Complete features for 7 days from activation
  • If you do not cancel before the trial ends, your subscription will automatically convert to the subscription plan you selected at the price stated at the time of sign-up
  • You can cancel the trial at any time through your Apple ID subscription settings
  • A free trial is available once per Apple ID
  • After the trial expires, you will retain access to features included in your active subscription tier, or revert to the Free tier if no subscription is active

6. Grandfathering Policy

Users who installed and used HRTMe before the introduction of the subscription system are granted lifetime access to the Complete tier at no cost ("Grandfathered Access").

  • Grandfathered Access is tied to the device and app installation
  • Grandfathered users receive all features of the Complete tier indefinitely
  • Grandfathered Access cannot be transferred to another Apple ID or device

7. Refunds

All purchases and subscriptions are processed by Apple through the App Store. To request a refund, contact Apple directly:

The developer does not process payments and cannot issue refunds directly.

8. User Responsibilities

You agree to:

  • Use the App in accordance with all applicable laws
  • Not attempt to reverse-engineer, decompile, or disassemble the App
  • Not use the App for any purpose other than personal health tracking
  • Keep your device and Apple ID secure, as access to the App and its data depends on your device security
  • Maintain your own backups of important data

9. Intellectual Property

HRTMe, including its design, code, icons, and content, is the intellectual property of Forgeyard Digital. All rights reserved.

You are granted a limited, non-exclusive, non-transferable licence to use the App for personal purposes in accordance with these Terms and the Apple Licensed Application End User License Agreement (EULA).

10. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how the App handles your data. In summary:

  • All health and personal data is stored locally on your device
  • No personal or health data is transmitted to the developer or third parties
  • Anonymous usage analytics (TelemetryDeck) can be disabled in Settings
  • Subscription billing is handled entirely by Apple

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, the developer does not warrant that:

  • The App will be uninterrupted, timely, secure, or error-free
  • Medication reminders will be delivered at the exact scheduled time (notification delivery depends on iOS system behaviour, device settings, and network conditions)
  • Data stored on the device will not be lost due to device failure, iOS updates, or other circumstances beyond the developer's control
  • The App will be compatible with future versions of iOS or watchOS
  • Insights, trends, or reports generated by the App are accurate or complete

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of data, whether or not the developer was advised of the possibility of such loss
  • Any damages arising from missed medication reminders or inaccurate tracking
  • Any medical outcomes related to use or non-use of the App
  • Any damages exceeding the amount you paid for the App in the twelve (12) months preceding the claim

13. Indemnification

You agree to indemnify and hold harmless the developer from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the App or violation of these Terms.

14. Termination

  • You may stop using the App at any time by uninstalling it from your device
  • Active subscriptions must be cancelled separately through your Apple ID settings; uninstalling the App does not cancel a subscription
  • The developer reserves the right to discontinue the App or any features at any time, with reasonable notice where possible
  • If the App is discontinued, active subscriptions will not be renewed after the current period ends

15. Modifications to Terms

The developer may update these Terms from time to time. Changes will be communicated by:

  • Updating the "Last Updated" date at the top of this document
  • Providing notice within the App for material changes
  • Publishing the updated Terms at the same public URL

Continued use of the App after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, stop using the App and cancel any active subscription.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence.

17. Apple's Standard EULA

Use of the App is also governed by Apple's Licensed Application End User License Agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

In the event of a conflict between these Terms and Apple's EULA, Apple's EULA shall take precedence to the extent required by Apple's App Store guidelines.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and Apple's Licensed Application EULA, constitute the entire agreement between you and the developer regarding the use of HRTMe.

20. Contact

If you have questions about these Terms:

Email: support@hrt-me.com


Summary of Apple-Required Disclosures

For convenience, the following disclosures required by Apple for auto-renewable subscriptions are collected here. These also appear in context within the Terms above.

Disclosure Location in Terms
Payment charged to Apple ID at confirmation Section 4.4
Auto-renews unless cancelled 24 hours before period end Section 4.4
Account charged for renewal within 24 hours before period end Section 4.4
Manage/cancel in Apple ID account settings Section 4.4
Link to Privacy Policy Section 10
Link to Terms of Service (this document)

These disclosures must also appear on the subscription purchase screen within the App, near the purchase button, as required by App Store Review Guideline 3.1.2.